FAQ
WHAT ARE YOUR SHIPPING METHODS?
Shipping Methods
By default, standard orders are delivered by the lowest rates from USPS, FedEx, or UPS. One and two disc orders are usually sent by by USPS first class mail (estimated 3-10 business days) unless Priority Mail is purchased. Shipping times vary based on your proximity to California. If you live in an area close to California, your package will likely arrive in approximately 3-4 Business days. If you live back east, or international, it is not uncommon for a shipment to take over a week if you do not purchase a priority upgrade.
If Economy Shipping is selected, your order will most likely be shipped in a bubble mailer with a cardboard backer. Please also select the product Eco Ship if you would NOT like us to use any bags for your disc, and also ship your disc without its corresponding seed. If you don't/won't plant the seed folks - let's let someone else who will! Thank you!
Processing Time
At AGL Discs we pride ourselves in our timely ability to process orders. Because of the volume we do - USPS picks up packages from our warehouse once a day, around 4pm.
Orders made by 12:00pm Pacific Time are almost always shipped the same business day. (Monday THROUGH Saturday!)
**Orders made on Sunday will be sent out with Monday's Pick-ups.
Because there is no USPS mail service on federal holiday's, packages will not be received by the shipping courier until the following Business day.
Tracking Information
Order and tracking history are found by logging into your AGL Discs Account. Customers are also emailed a tracking number when the order is processed by our shipping department. (*Which is why we strongly advise you to input your email!)
While the tracking information is usually accurate, it is not uncommon for a USPS package to arrive a day or two later than estimated at the creation of the tracking number. If your package does not arrive on the day indicated on your tracking link, please be patient. We do not have any more information than you receive with your tracking number.
*If there are any issues, please take it up with the shipping provider.
WHAT IS YOUR RETURN POLICY?
AGL Discs Return Policy:
Items purchased, except apparel, but unused may be returned to AGL Discs at the buyers shipping expense within 30x Days of purchase. *Apparel may not be returned since the pandemic. If a sizing issue, please contact us so we can work out an alternative.
Customers may choose from the following options for returned items in new condition:
- A. Refunded minus a 10% restock fee
- B. Fully refunded with AGL Discs store credit.
- C. Exchanged for a product of equal or lesser value.
If a disc has been thrown, or item used, we can not accept returns.
Wrong Item Shipped
If we make an error with your order, we will pay for the shipping of the item to be returned, or work out another alternative to rectify our error.
IS THE PICTURE I SEE, THE DISC I WILL RECEIVE?
Items used for pictures are to show a representation of the foil combo, along with the batch/run, in that color. It is typically the disc in the photo but NOT AWAYS the disc that you will receive! We have begun to take photos of every foil combination available. That way you can still see what you will get!
Weights can be selected from the drop down, under each product. If NO drop down is available, then that means it is the last one and usually has the weight marked in the product description area.
WHAT IS YOUR PRICING POLICY?
AGL Discs Pricing Policy:
Items are priced based on cost from our manufacturers, and the types of plastic being used. The prices below reflect those new costs and will go into effect January 1st 2025, for all future batches.
- Woodland (Base Blend) Pricing starts at $18.99
- Woodland Hemp (Premium Base) Pricing starts at $19.99
- Glow Woodland (Base Glow) Pricing starts at $20.99
- Alpine (Premium Plastic) starts at $21.99
- Alpine Hemp (Premium Blend Plastic) starts at $22.99
- Glow Alpine (Premium Glow) Pricing starts at $24.99
*Ask about our Wholesale Pricing. Contact: sales@agldiscs.com (Must have a Business/Resale License or Sellers Permit)
